BUILT FOR HEALTHCARE TEAMS FOCUSED ON GROWTH WITHOUT LOSING CONTROL

Where Does Your Healthcare Growth Stop

Find the revenue, capacity, and operating gaps hiding between enquiry, booking, visit, discharge, follow-up, and retention.

Where Value Is Slipping

The audit checks the everyday gaps that reduce revenue, capacity, and patient flow.

  • No-shows
  • Slow discharge
  • Front-office overload
  • Patient churn

How the Audit Helps

  • Where Value Is Leaking
  • What to Fix First
  • What It May Be Costing You

What Gets Mapped?

The audit checks which Weaddo layer can close the biggest growth gap first.

  • Demand leakage before booking
  • Booked revenue lost before visit
  • Diagnostics, pharmacy & IPD value gaps
  • Operational delays slowing recovery

Understand Peer Benchmarks

Tell us a bit about your business?

Peer Benchmarks

Directional defaults based on provider type, service mix, branch model, specialty intensity, and common healthcare leakage patterns.

OPD Leakage Benchmark ₹0.8K
IPD Leakage Benchmark ₹71.3K
Diagnostics Leakage Opportunity ₹49.5L
Annual Leakage Opportunity ₹5.1Cr
Use this as my starting point

These are directional peer benchmarks. Your final audit estimate will change based on OPD volume, no-show rate, discharge delays, follow-up leakage, diagnostics capture, pharmacy capture, team load, and system readiness.

Find out your ROI-Leakage in 4 Steps
Step 0: Identity & Role

Tell us who you are and what you focus on.

Full Name
Designation
Select your designation
CEO
MD
COO
Operations Head
Operations Manager
CFO
Finance Head
Finance Manager
Strategy Head
Expansion Head
Hospital Administrator
Unit Head
Branch Head
VP Operations
CMO
Growth Head
Growth Manager
Digital Marketing Head
Digital Marketing Manager
Brand Head
CX Head
Patient Experience Manager
Patient Access Lead
Front Office Lead
Front Office Manager
Call Center Head
CIO
CTO
IT Head
IT Manager
Digital Transformation Head
EMR Program Lead
HIS Program Lead
HIS Program Manager
Data Lead
BI Lead
BI Manager
CRM Lead
Martech Lead
MIS Manager
Medical Director
Nursing Head
Quality Head
Revenue Cycle Lead
RCM Manager
TPA Lead
Billing Head
Diagnostics Head
Lab Operations Head
Pharmacy Lead
Pharmacy Manager
Ancillary Revenue Lead
IPD Lead
Discharge Operations Lead
Healthcare Leadership (General)
Email Address
Phone Number
Company Name
Step 1: Current Patient Demand Baseline

Start with how patient demand reaches your organisation today. Reasonable estimates are perfectly fine.

Start with how patient demand reaches your organisation today.

Detailed channel split
Total monthly OPD footfall

Choose the easier option. If you know the channel split, use detailed mode. If not, enter your total monthly OPD footfall and continue.

Step 2: Where Revenue Is Slipping Today

Different organisations lose value in different places. Some lose it before the appointment. Some after consultation. Some during follow-up. Fill only the fields relevant to your organisation.

Appointment and intake leakage
Impacts: No-Show Recovery Impacts: Topline Revenue Protection
Out of booked appointments, how many do not turn into completed visits?
Out of all enquiries, how many become booked appointments?
Percentage of demand depending on third-party channels
Follow-up and conversion leakage
Impacts: Retention Uplift
What share of patients return for the next relevant cycle?
How often higher-value care moves outside your network after consultation?
Step 3: Operations, Capacity, And Downstream Capture

This step measures people-cost, process drag, slot wastage, discharge delays, and downstream revenue capture.

Operational Efficiency & Capacity
Impacts: Ops Efficiency Impacts: Capacity Utilization
Number of FTEs handling front-office and calls
Diagnostics & Pharmacy Capture
Impacts: Diagnostics & Rx
Step 4: Control, Visibility, And Scale Readiness

Before we estimate the full picture, help us understand how much of your growth still depends on manual effort, delayed visibility, or disconnected systems.

Status / Leakage
This is not a technology audit. It is a practical readiness check.
Why these questions?
These questions help us estimate how much of your growth still depends on manual work, delayed decisions, or disconnected systems. That is often the hidden reason value keeps leaking even when demand is strong.

PATIENT-FACING READINESS

How smooth is the experience across booking, follow-up, and self-service?

EXPERIENCE
Can a patient book a confirmed OPD slot digitally without staff calling to fix it later?
Think about website, app, WhatsApp, or booking links. This includes website, app, WhatsApp, or booking links.
EXPERIENCE
Can patients complete common tasks like reports, payments, rescheduling, or status checks without depending on the front office?
Think about reports, payments, rescheduling, or status checks. If these still mostly depend on calls or counters, the answer is likely Maybe or No.

REVENUE AND VISIBILITY READINESS

How quickly can leadership see where value is slipping?

INTELLIGENCE
Can your leadership team see revenue leakage, ARPOS pressure, or conversion drop-off without waiting for month-end reports?
Think about no-shows, OPD-to-IPD drop-off, diagnostics / pharmacy leakage. Think about no-shows, OPD-to-IPD drop-off, diagnostics / pharmacy leakage, or margin drag.
INTELLIGENCE
Can you clearly track which patient demand source led to which revenue outcome?
Think about booked appointments, admissions, procedures. This includes booked appointments, admissions, procedures, diagnostics, or pharmacy.

SYSTEM CONNECTIVITY

How well do your current systems work together?

INTEGRATION
Do your HIS / EMR, website, CRM, contact channels, and other systems share information without repeated manual work?
Think about copy, export, retype, or reconcile. If teams still copy, export, retype, or reconcile often, the answer is likely Maybe or No.
INTEGRATION
Can you add or change digital systems without creating fresh integration debt each time?
Think about new workflows, vendors, or channels. This is about how easy or painful it is to connect new workflows, vendors, or channels.

OPERATIONAL AUTOMATION READINESS

How much of your operating floor still depends on people chasing tasks manually?

AUTOMATION
Are key flows like no-show recovery, follow-up reminders, discharge coordination, or TPA handoffs automated in a meaningful way?
Think about calling teams, manual lists, or repeated follow-up. If these still depend on calling teams, manual lists, or repeated follow-up, answer Maybe or No.
AUTOMATION
Can routine patient and ops tasks move forward without someone constantly checking status manually?
Think about approvals, reminders, escalations. Think about approvals, reminders, escalations, discharge steps, and routine communication.

DATA TRUST AND PATIENT IDENTITY

How reliable is the data your teams and leadership depend on?

DATA TRUST
Do you have one trusted patient identity across your systems, without frequent duplicate records or mismatch problems?
Think about multiple UHIDs / IDs. If the same patient often appears under multiple UHIDs / IDs, answer Maybe or No.
DATA TRUST
Do teams trust the numbers they see enough to act quickly without first debating which report is correct?
Think about revenue, patient counts, bookings. This includes revenue, patient counts, bookings, conversion, and branch-level reports.

STANDARDIZATION AND CONTROL

How consistently do teams work across branches, units, and functions?

ASSET CONTROL
Do your branches or units follow the same approved process for key patient-facing and operating tasks?
Think about booking, follow-up, discharge. Think about booking, follow-up, discharge, doctor profiles, content, and escalation flows.
ASSET CONTROL
Can teams quickly find and use the right approved SOPs, content, and workflows without depending on local workarounds?
Think about people, PDFs, or WhatsApp groups. If knowledge is scattered across people, PDFs, or WhatsApp groups, answer Maybe or No.

This will process your current inputs and generate your estimated recoverable value, payback period, and priority leakage areas.

Provide the Necessary Information

We will translate your inputs into recoverable value, operational capacity, and priority leakage areas.

  • Recoverable value estimated
  • Leakage map updated
Form Progress

Step 1 of 4

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Current Patient Demand Baseline In progress

Benchmark-filled fields

  • Pre-filled values come from leakage benchmarks.
  • They are based on your provider type, service mix, branch model, and specialty.
  • Edit any value with your actual numbers for a more accurate audit.

Find the First Gap to Fix..

Speak with our team to identify the patient journey, workflow, system, or visibility gap most likely costing your healthcare business growth.

Talk to a Digital Engineer